Quality assurance department

Quality Assurance Department

The Quality Assurance teams take their roles very seriously; after all, it is about ensuring the products we sell are safe for consumption. A good eye for detail and great communication skills are a must for the role.

The team focuses on planning and implementing a Food Safety Management System (FSQM), ensuring that performance is measured against internal and external standards such as those maintained by ISO22000, HACPP, IFS and BRC to name a few. Ensuring that Classic Fine Foods is consistently providing safe and high-quality food products to our customers. Risks are evaluated with a risk assessment at every step of the process, with clear targets and preventative actions in place. Working with various departments when designing FSQM ensures that products meet customers' applicable statutory and regulatory requirements, this enhances customer loyalty and satisfaction.

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Sophia Quality Assurance Controller UK

I coordinate our quality team’s working system and the day-to-day maintenance of food safety and quality in the warehouse. The quality department works to meet our customer requirements, BRC trade association standards and food laws. I implement controls involving temperature, hygiene, labelling, specifications, training, inspections, and record keeping.

Along with my team, we are always learning about innovative ingredients and how they are developed. For example, we are the first company in the UK to distribute Fable Foods Shiitake plant-based meat alternative. I enjoy the regulated working approach in quality, as well as the continuous improvement to exceed quality standards, with solutions based on scientific evidence. Working in quality is extremely fulfilling because of the journey and our absolute commitment to achieving compliance and uncompromising standards.

I love working at Classic Fine Foods because I get to see the positive food safety culture that the Operations team has in place, following the processes we’ve created to guarantee quality products.

Currently, the most exciting project I’m working on is approving new suppliers. selected and set up by the Purchasing team, we, at Quality, give our approval by going through the suppliers’ complete quality system. It’s exciting to be a part of onboarding new products and see them going out for their first deliveries to customers.

Sophia - Quality Assurance Controller - UK

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